Our Stores and Points of Sale
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Find your nearest Boutique or Authorized Retailer with our Store Locator.
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Any purchase made (excluding sale and personalized items) can be exchanged within 30 days. You can exchange your item in a LONGCHAMP store of your choice, excluding department stores, outlet stores and airport stores.
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You may return any purchase for a refund within 30 days of the transaction. Refunds can be processed at any LONGCHAMP boutique, with the exception of department stores, outlet stores, and airport locations. To complete the return, customers must visit a LONGCHAMP boutique in person. For purchases made at a retail boutique, we recommend returning the item to the same store where it was originally purchased. However, refunds can also be processed at other LONGCHAMP boutiques within the same country. Please note, for items purchased at a franchise or concession store, the return must be made at the same location where the purchase was made.
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Longchamp exclusively approves the following U.S. Authorized Retailers:
- Bag Shop
- Bloomingdales
- Nordstrom
- Nordstrom Rack
- Von Maur
