Cocagne Toiletry case

Orders must be placed by 12 pm EST to ship out the same day (Monday through Friday, excluding holidays). All orders placed after 12 pm EST will ship the next business day. Orders to Alaska, Hawaii, and Puerto Rico can only be shipped via Ground service.

For security reasons, purchases over $600 will require a signature from the recipient when delivered.

Our Customer Service Specialists are available:

Monday - Sunday: 9 am - 5 pm EST

Email: help-usa@eshopping.longchamp.com

We offer complimentary Gift Wrapping.

Please choose the option upon checkout.  

HOLIDAY RETURN POLICY

Purchases made between November 25, 2020 - December 25, 2020 can be returned for a refund through January 24, 2021. For items purchased after December 25, 2020, our standard return policy applies.

STANDARD RETURN POLICY

We will gladly accept returns, in the country where purchased, of new and in perfect condition merchandise within thirty (30) days of the delivery date. Requests for refund must be accompanied by the original receipt or invoice.

We are unable to offer online exchanges at this time however, we are happy to exchange your item(s) in any of our Longchamp boutiques. To find your nearest boutique, please use the Store Locator.

Please note: Products purchased on our site cannot be returned or exchanged at our retailers, department stores, airport locations, or Longchamp outlets.

We reserve the right to deny a refund if returned merchandise does not meet our requirements.

*PERSONALIZED ITEMS ARE FINAL SALE.

VISA | MASTERCARD | AMERICAN EXPRESS | PAYPAL

Please note, we do not accept international credit cards. Your billing address must be identical to the one on your credit card statement.