Please note: The following orders are shipped via Ground service only and are not eligible for Express or Next-Day delivery:
- Orders shipping to Alaska, Hawaii, and Puerto Rico
- Suitcases
Delivery methods, times and costs
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When placing your order, you may select from one of the following delivery options:
- Standard Delivery
- Express Delivery (Order before 12 PM EST)
- Next-Day Delivery (Order before 12 PM EST)
- Collect in Store – Complimentary collection at one of our full-price boutiques. Once you receive the email confirming your parcel’s arrival, you will have ten (10) calendar days to collect it. Please present a valid government-issued photo ID and your order number at the time of pickup.
- UPS Pick-up Point – Following the email confirmation of your parcel’s arrival, you will have seven (7) calendar days to collect it from your selected UPS location. A valid government-issued photo ID and your order number will be required upon collection.
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Standard Orders
Shipping Type Estimated Delivery Ground
5-7 business days Express 2-3 business days
Next Day
Next business day
Click & Collect 3 hours or 2-3 business days (depending on availability)
All Ground orders are processed within 1 – 2 business days. Express and Next Day orders must be placed before 12:00 PM EST Monday-Friday to ship out the same day, this excludes holidays.
The following will be shipped via Ground services only and cannot be sent Express or Next Day:
- Orders going to Alaska, Hawaii, and Puerto Rico
- Orders of Suitcases
**Please note that some orders may require payment verification, which can slightly delay your order’s processing time.
My Pliage Personalized Orders
Shipping Type Estimated Delivery Ground
4-6 weeks All My Pliage personalized orders can only be shipped via Ground services.
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Standard Orders
Shipping Type Estimated Delivery Cost Ground 5-7 business days Free Express 2-3 business days $22 Overnight Next business days $32 Click & Collect 3 hours or 2-3 business days (depending on availability) Free My Pliage Personalized Orders
Shipping Type Estimated Delivery Cost Ground
7 Weeks Free -
Orders placed on Longchamp.com/us/ may only ship within the United States including Alaska, Hawaii, and Puerto Rico. If you would like to ship to another country, please modify your web browser to your desired country at the bottom left side of the page.
Unfortunately, we do not ship to P.O. Box, APO/FPO, or Freight Forwarding company addresses. We require a physical street address for the delivery of our products. Please provide a valid residential or business address for accurate delivery, this ensures secure and timely shipping to your designated location.
