SERVICES


My Pliage Personalized Bags
All orders placed after midnight on December 9 will be delivered by January 22, 2023, at the latest.

Holiday Return Policy
All orders placed between November 14 to December 25, 2022, will be eligible for return until January 25, 2023.
*Not applicable to My Pliage personalized orders.

Shipping Services
Ground (FREE): 5-7 business days
Express ($22) : 2-3 business days
Next Day ($32): Next business day
*Above shipping times do not apply to My Pliage personalized items.

Complimentary Gift Wrapping
Surprise your special someone with a Longchamp gift wrapped in our Heritage Green and Light Green gift wrapping. Make the experience even more personal by including a special note, which you can write at checkout. Please note sale items do not qualify for gift wrapping.

Chat with an In-store Expert
Have questions about our newest collection, product details, or item availability? Use the chat feature available on our website, and one of our experts will be happy to assist you with any requests you may have.

Click & Collect
Click & Collect is now available! Order ahead and pick up from your local Longchamp boutique within three (3) hours or 2-3 business days, depending on product availability.

One-on-One Virtual Appointment
View our latest collection from the comfort of your home. One of our style experts will take you through the collection with a personalized VIP styling session. To book your virtual appointment, please fill out this form, and we’ll be in touch.

Shop In-store
Our top priorities are the health, safety, and well-being of our clients, teams, and communities. Therefore, we have implemented new safety measures at all Longchamp boutiques to provide everyone with a comfortable and enjoyable shopping experience. We are doing our part to fight the spread of COVID-19 by following the guidance of local governments and public health officials. If you have any questions, please do not hesitate to contact us.

Take care and stay safe,
La Maison Longchamp