HOLIDAY SERVICES

Extended Holiday Return Policy
Purchases made between November 16, 2021-December 24, 2021, can be returned for a full refund until January 16, 2022. For items purchased outside of this time frame, our standard return policy applies.

Ground Shipping (Free!)
Please take advantage of our complimentary Ground shipping on all online orders. For delivery by December 24th, place your order(s) by 12/17/2021 before noon (EST). At checkout, select “GROUND” shipping, and your order will arrive in 5-7 business days. Please note this does not apply to personalized items.

Express Shipping ($22)
The last day to ensure express delivery by December 24th is 12/21/2021. Please place your order by noon (EST) and select “EXPRESS” shipping at checkout; your order will arrive in 2-3 business days. Please note this does not apply to personalized items.

Next Business Day Shipping ($32)
To ensure your delivery by December 24th, please place your order by 12/23/2021 before noon (EST) and select “NEXT DAY” shipping at checkout. Please note this does not apply to personalized items.

Complimentary Gift Wrapping
Surprise your special someone with a Longchamp gift wrapped in our Heritage Green and Light Green gift wrapping. Make the experience even more personal by including a special note, which you can write at checkout. Please note sale items do not qualify for gift wrapping.

Chat with an In-store Expert
Have questions about our newest collection, product details, or item availability? Use the chat feature available on our website, and one of our experts will be happy to assist you with any requests you may have.

Click & Collect
Feeling the holiday rush? Click & Collect is now available! Order ahead and pick up from your local Longchamp boutique within three (3) hours or 2-3 business days, depending on product availability.

One-on-One Virtual Appointment
View our latest collection from the comfort of your home. One of our style experts will take you through the collection with a personalized VIP styling session. To book your virtual appointment, please fill out this form, and we’ll be in touch.

Shop In-store
Our top priorities are the health, safety, and well-being of our clients, teams, and communities. Therefore, we have implemented new safety measures at all Longchamp boutiques to provide everyone with a comfortable and enjoyable shopping experience. We are doing our part to fight the spread of COVID-19 by following the guidance of local governments and public health officials. If you have any questions, please do not hesitate to contact us.

Take care and stay safe,
La Maison Longchamp