When was Longchamp founded?

Longchamp’s story began in 1948 when Jean Cassegrain, the father of today's President, began to craft luxury leather smoking pipes. After several successful years offering the finest smoke products in France, the company began to create small leather goods and eventually expanded the collection to include women’s handbags, luggage, ready-to-wear, shoes and men’s leather collections. What began as a small smoke shop, known for its expertise and excellent craftsmanship, soon expanded to a major luxury brand.

What does the horse logo stand for?

The emblematic horse logo is a symbol of the company’s inception. There is a famous horse race track in Paris called Longchamp or "long field." Just next door was an old mill that Monsieur Cassegrain - which means "miller" in French - used to pass in front of every day. The company soon found its name: it being only a short trot from the miller and onto the race track, the way was fore trod!

How many people are employed by Longchamp?

More than 3000 people work for Longchamp and 45% of them are employed in France.

Amending and cancelling orders

Once your order is confirmed, it can no longer be modified.

However, you have a 15-minute window to cancel it completely by contacting our Customer Service.

If you wish to add information to your delivery address, you can do so directly on the carrier’s website once your order has been shipped. You will receive a dispatch email to update your delivery address and track your order.
Once your order is confirmed, it can no longer be modified.

However, you have a 15-minute window to cancel it completely by contacting our Customer Service.

For an order of a personalised My Pliage bag, you have a 48-hour window to make any changes or cancellations.
The payment and confirmation correspond to a single order: one shipping address and one billing address.

You can order up to 10 pieces, including no more than 3 identical items.
We're truly sorry that your order has been cancelled.

This cancellation might be due to a number of reasons:

- If your order is temporarily out of stock, it might (in very exceptional circumstances) be cancelled by our Workshops.

- Following verification of the information entered when placing your order, our payment platform may cancel your order.

Should one of these two situations arise, you will receive an email informing you of the cancellation of your order and the reason why.

Amending and cancelling orders

How can I amend my order?

Can I cancel a pending order?

Can my order be shipped in multiple parcels ?

Why has my order been cancelled?

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