Accessibility

Longchamp is committed to making its websites and software accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005.

 

Digital accessibility is a constant concern throughout the design and development phases of our websites, which we provide to both our customers and our employees. This commitment is reflected in the development and publication of a multi-year accessibility plan (currently under development). Our digital accessibility policy, as well as the annual action plans for compliance with the RGAA standards for the website and associated mobile application, will be documented therein.

 

This accessibility statement applies to the website www.longchamp.com.

This site is currently undergoing an audit in accordance with the RGAA 4.1 standard.

The evaluation results and any identified non-compliance issues will be published upon completion of the audit.

 

Feedback and Contact: If you are unable to access any content or service, you may contact the Longchamp website manager to be directed to an accessible alternative or to receive the content in another format: Nous contacter

Remedies: If you encounter an accessibility issue that prevents you from accessing content or a feature on the site, and you have reported it to us but have not received a response, you have the right to submit your complaint or request for intervention to the Défenseur des droits (French Defender of Rights).

 

Several options are available to you:

• - Send a message to the Défenseur des droits

• - Contact the local representative of the Défenseur des droits in your region

• - Send a letter by post (free of charge, no stamp required) to: Défenseur des droits – Libre réponse 71120 – 75342 Paris CEDEX 07