Boxford Luggage tag

Our Customer Service Specialists are available:

From Monday to Friday from 10:00am-7:00pm

Phone at +60 12 976 2195

Email : ecommerce@longchamp.com.my

Home Delivery:
Collection items:
- Express : 1 to 2 working days (applicable within Klang Valley) – RM15 and free of charge if purchase is above RM1,200.
- Standard : 3 to 5 working days - RM10 and free of charge if purchase is above RM1,200

Personalised items: 6 to 8 weeks after the order has been placed.

Free Click & collect :
Collection items : within 1 day
Personalised items: 6 to 8 weeks after the order has been placed.

We offer complimentary Gift Wrapping.

Please choose the option upon checkout.

Free returns within 30 days - Except My Pliage

You can return any order* to us within 30 days of receiving it

We reserve the right to deny a refund if returned merchandise does not meet our requirements.

*personalized items are final sale and cannot be returned.

More information

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