Longchamp supports you


Home delivery
Delivery time : 5 to 6 days*
*for personalised items, the production time of approximately 2 weeks is added to the delivery time.

Free delivery on orders over 50€


Free Click & Collect

Delivery time : 3 hours or 5 to 6 days (depending on availability)

You will be able to choose your Longchamp store for collection when choosing the "Click & Collect" delivery method by clicking on the "SELECT A STORE" button.


Return within 30 days.




Because each Longchamp customer is unique, we offer you the possibility of requesting free gift wrapping for the items you order on the website.

To do this, select the YES box in "Add gift wrapping and a personalised message".
If you wish to add a personalised message to your gift, you can also enter your text in the accompanying message section of your order.



For your information : Our Boutiques in Rome and Milan are open to the public.

During this time, it is important for us to be able to continue to offer you the best possible Longchamp experience….just a bit differently.

=>Via Chat on our Longchamp.com website :
Our sales advisers will be happy to advise you via Chat, which you can find on our product pages by clicking on "Ask an expert".

=>By making an appointment direct with our store team:
You can also make an appointment with a sales consultant who can talk you through our collections, answer all your questions and complete your shopping experience from a safe distance.
To do so, call us on +39 (0) 289 734 918 or write to us at: customer.service@eshopping.longchamp.com to make an appointment.


Take care and stay safe,

La Maison Longchamp


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