Holiday Return Policy:
Orders placed between November 25 and December 25 may be returned until January 25.
For complete return conditions, please refer to the details below.
Our Returns Policy is outlined as follows:
- We happily accept returns for items that are in new, unworn, and perfect condition.
- Items must be returned within 30 days of purchase.
- Returns must be accompanied by the original invoice and should be made in the country of purchase.
- Please note that personalized items are considered Final Sale and cannot be returned.
Make a return here.
Exchanges:
- Online exchanges are currently unavailable.
- In-person exchanges are available at our Longchamp boutiques. To locate the nearest boutique, please utilize our Store Locator feature.
- Products purchased on our website cannot be returned or exchanged at our retailers, department stores, airport locations, or Longchamp outlets.