RETURNS AND EXCHANGES

Holiday Return Policy: Orders placed between November 25 and December 25 may be returned until January 25. For complete return conditions, please refer to the details below.

We accept returns of new, unused items within 30 days of delivery. Returns must include the original invoice and be made in the country of purchase.

Online exchanges for standard items can only be made at Longchamp boutiques. For full details, visit our Return Policy.

postal-returns

SHIP YOUR RETURN

Send your item(s) back by mail:

CONTACT FORM

Follow the steps below:

  1. Complete the contact form above.
  2. We'll send you a UPS return label via email within 48 hours.
Returns-in-boutique

RETURN IN-STORE

Locate an eligible boutique near you:

FIND A STORE