Delivery methods, times and costs
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When placing your order, you'll be able to choose from 3 different delivery methods:
- Standard delivery
- Express delivery
- Store Pickup: Longchamp also offers the option of collecting your online order free of charge from one of our Longchamp full-priced stores.When making your purchase, select Collect in Store and choose the store where you'd like it to be delivered. We'll send you an email once your order is ready for collection. You will have ten (10) calendar days to come and pick up your parcel, effective from your reception of the email confirming your package's arrival at the Longchamp Boutique. We kindly ask that you come to your chosen Longchamp Store with a valid piece of original ID and your order number.
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Shipping Type Estimated Delivery Ground 5-7 business days Express 2-3 business days Click & Collect 3 hours or 2-3 business days (depending on availability) All Ground orders are processed within 1 – 2 business days. Express and Overnight orders must be placed before 12:00 PM EST Monday-Friday to ship out the same day, this excludes holidays.
**Please note that some orders may require payment verification which can slightly delay your order’s processing time.
My Pliage Personalized Orders
Shipping Type Estimated Delivery Ground
4-6 weeks All My Pliage personalized orders can only be shipped via Ground services.
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Standard Orders
Shipping Type Estimated Delivery Cost Ground 5-7 business days Free Express 2-3 business days $22 Click & Collect 3 hours or 2-3 business days (depending on availability) Free My Pliage Personalized Orders
Shipping Type Estimated Delivery Cost Ground
4-6 Weeks Free All My Pliage personalized orders can only be shipped via Ground services.
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Orders placed on Longchamp.com/ca/ may only ship within Canada. At the moment, our Canadian website does not ship orders to PO Box, APO/FPO, and Freight forwarding addresses.
We require a physical street address for the delivery of our products. Please provide a valid residential or business address for accurate delivery, this ensures secure and timely shipping to your designated location.
