Our Stores and Points of Sale
-
Discover your nearest or most accessible store or point of sale in our Point of sales section.
-
Any purchase made can be exchanged within 30 days. You can exchange your item in a LONGCHAMP store of your choice, excluding department stores, outlet stores and airport stores.
-
You may return any purchase for a refund within 30 days of the transaction. Refunds can be processed at any LONGCHAMP boutique, with the exception of department stores, outlet stores, and airport locations. To complete the return, customers must visit a LONGCHAMP boutique in person. For purchases made at a retail boutique, we recommend returning the item to the same store where it was originally purchased. However, refunds can also be processed at other LONGCHAMP boutiques within the same country. Please note, for items purchased at a franchise or concession store, the return must be made at the same location where the purchase was made.
-
Longchamp products are available through Longchamp Boutiques and Authorised Retailers across Australia and New Zealand.
Australia
- David Jones Department stores. Located in Bourke Street Mall (Melbourne), Elizabeth Street (Sydney), Queens Plaza (Brisbane), Pacific Fair Shopping Center (Broadbeach Waters)
- Heinemann Duty Free Store. Located in International Airport (Sydney)
- The Iconic Online (AU)
- David Jones Online
New Zealand
- There are no physical Longchamp Boutiques or Authorised Retailers operating in New Zealand.
- The Iconic Online (NZ)
Discover your nearest Longchamp Boutique or Authorised Retailer using our Store Locator tool.
Longchamp Australia Boutiques offer an exclusive service for deliveries to New Zealand. Learn more.