Delivery methods, times and costs
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When placing your order, you'll be able to choose from two different delivery methods:
1/ Home Delivery
The processing and preparation of orders are carried out from Monday to Friday with the exception of public holidays upon receiving your order. Order placed outside the above-mentioned terms will be processed the following working day.
2/ Click and collect
Collection items : Available within 2 hours or 2-3 days, subject to stock availability.
Two emails will be sent to you :
1. Order confirmation
2. Order collection : when your order is ready to be picked up
Bring a credit card/or document with a name that matches the username of the orderPersonalised items : 6 to 8 weeks after the order has been placed
Delivery is excluded for the below :
• Outside Australia and New Zealand. If you want to send a gift to someone living abroad you can directly place the order in the local Longchamp.com of the country
• Hotel
• Warehouse
• Sales outlet
• PO boxes
• Parcel locker
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Home delivery
Type of items
Shipping Service
Australian region
Delivery Date
Collection items
Home Delivery – Premium Delivery
NSW / ACT / VIC / QLD / SA / TAS
Orders placed before 3pm AEST will be delivered within 1 to 3 business days
Orders placed after 3pm AEST will be delivered within 2 to 3 business days
WA / NT
Orders placed before 3pm AEST will be delivered within 2 to 4 business days
Orders placed after 3pm AEST will be delivered within 3 to 5 business days
The processing and preparation of orders are carried out from Monday to Friday with the exception of public holidays upon receiving your order. Order placed outside the above-mentioned terms will be processed the following working day.
*For remote areas, product availability, weather condition or unpredictable situation it might take extra 1-2 business days.
Personalised items : 6 to 8 weeks after the order has been placedClick and collect
- Collection items : 2 hours or 2-3 days, subject to stock availability
Two emails will be sent to you :
1. Order confirmation
2. Order collection : when your order is ready to be picked up
Bring a credit card/or document with a name that matches the username of the order- Personalised items : 6 to 8 weeks after the order has been placed
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For collection and personalised items :
- Home delivery : Free of charge on or above AUD 200 otherwise AUD 12
- Click and collect : Free Any shipping costs or customs duties will be mentioned prior placing your order
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Delivery is excluded for the below :
Outside Australia and New Zealand. If you want to send a gift to someone living abroad you can directly place the order in the local Longchamp.com of the country
- Hotel
- Warehouse
- Sales outlet
- PO boxes
- Parcel locker