ONLINE ORDER

ONLINE ORDER

Delivery


Standard home delivery UPS : 5 to 6 days* / kr 95,00 on all orders less than kr 1.615,00.


- Express home delivery UPS : 2 to 3 days* / kr 155,00



*For personalised items, the production time of approximately 2 weeks is added to the delivery time. See conditions



Returns


To make a return, all items must be returned unworn/unused and in the same condition as when they were received, with all original labels. 

Personalised items (My Pliage) cannot be returned. Return requests will be accepted within 30 days from date of order.


Where would you like to make your return?


Returns by post: 

We offer free returns for Longchamp.com orders. You can download your returns label here.

Only online orders can be returned by post.


Longchamp boutique: 

We can offer you an exchange or refund for any purchase made in our Longchamp boutiques or on Longchamp.com.This excludes any purchases made in our outlet boutiques.


Department stores' : 

We can offer you an exchange or refund of your item, only in the same department stores' where you made your purchase.This excludes purchases made in a Longchamp boutique, outlet, Longchamp.com or airport.


Outlet boutiques : 

Our outlet boutiques sell items from previous collections. We do not offer returns or exchanges. Items from the current collection purchased in an outlet boutique can only be exchanged at the same point of sale.

Delivery


Standard home delivery UPS : 5 to 6 days* / kr 95,00 on all orders less than kr 1.615,00.


- Express home delivery UPS : 2 to 3 days* / kr 155,00



*For personalised items, the production time of approximately 2 weeks is added to the delivery time. See conditions



Returns


To make a return, all items must be returned unworn/unused and in the same condition as when they were received, with all original labels. 

Personalised items (My Pliage) cannot be returned. Return requests will be accepted within 30 days from date of order.


Where would you like to make your return?


Returns by post: 

We offer free returns for Longchamp.com orders. You can download your returns label here.

Only online orders can be returned by post.


Longchamp boutique: 

We can offer you an exchange or refund for any purchase made in our Longchamp boutiques or on Longchamp.com.This excludes any purchases made in our outlet boutiques.


Department stores' : 

We can offer you an exchange or refund of your item, only in the same department stores' where you made your purchase.This excludes purchases made in a Longchamp boutique, outlet, Longchamp.com or airport.


Outlet boutiques : 

Our outlet boutiques sell items from previous collections. We do not offer returns or exchanges. Items from the current collection purchased in an outlet boutique can only be exchanged at the same point of sale.