When was Longchamp founded?

Longchamp’s story began in 1948 when Jean Cassegrain, the father of today's President, began to craft luxury leather smoking pipes. After several successful years offering the finest smoke products in France, the company began to create small leather goods and eventually expanded the collection to include women’s handbags, luggage, ready-to-wear, shoes and men’s leather collections. What began as a small smoke shop, known for its expertise and excellent craftsmanship, soon expanded to a major luxury brand.

What does the horse logo stand for?

The emblematic horse logo is a symbol of the company’s inception. There is a famous horse race track in Paris called Longchamp or "long field." Just next door was an old mill that Monsieur Cassegrain - which means "miller" in French - used to pass in front of every day. The company soon found its name: it being only a short trot from the miller and onto the race track, the way was fore trod!

How many people are employed by Longchamp?

More than 3000 people work for Longchamp and 45% of them are employed in France.

Placing an order on Longchamp.com

Here is a step-by-step guide to help you complete your order on Longchamp.com.

1 - Find your item(s) by browsing through the categories and filters. Already have an item in mind? Search for it using the search bar at the top of the website.
2 - Once you've chosen your item(s), add it to your cart and enter your desired quantity. All orders are limited to and cannot contain more than:
- Three (3) identical items (item, identical material, and color); and/or
- Ten (10) items in total and/or
- Twenty (20) items in any styles in total within twelve (12) month;
3 - If you'd like, you can add gift wrapping and a card with a personalized message.

4 - Create an account if desired – this will allow you to track the progress of your order.
5 - Enter your shipping and billing address.
6 - Enter your bank details in our secure area and accept our General Conditions of Sale.
Once you've completed your order, a thank you page will appear displaying your order number and confirmation that your order has been successfully placed. Once your order has gone through, you'll receive a printable order confirmation email containing:
- our General Conditions of Sale.
- the contact details of our Online Sales Service.
- information about the right of withdrawal.
- the withdrawal form (appended to the General Conditions of Sale).
- the Returns/Exchanges Policy.
You'll also receive a shipping confirmation email once your order has been dispatched.
You can access the invoice via your customer account once your order has been dispatched.
All orders are limited to and cannot contain more than:

- Three (3) identical items (item, identical material, and color);

- and/or Ten (10) items total within thirty (30) consecutive days;

- and/or Five (5) personalized items within thirty (30) consecutive days.
Our Customer Service team is happy to help! We invite you to contact us via this contact form or dial at +852 3185 2148.
If you're struggling to access pages on our website, your browser may have remembered some information that is out of date.
We recommend clearing your cache using Ctrl + Shift + Delete for Google Chrome, Internet Explorer, and Firefox. If your problems persist, we invite you to contact our Customer Service team by completing this contact form.
You can find all of our General Conditions of Sale here.

Placing an order on Longchamp.com

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