Our Return Policy is outlined as follows:
- We happily accept returns for items that are in new, unworn, and perfect condition.
- Items must be returned within 30 days of purchase.
- Returns must be accompanied by the original invoice and should be made in the country of purchase.
- Please note that personalized items are considered Final Sale and cannot be returned.
Make a return here.
Exchanges:
- Online exchanges are currently unavailable.
- In-person exchanges are available at our Longchamp boutiques. To locate the nearest boutique, please utilize our Store Locator feature.
- Products purchased on our website cannot be returned or exchanged at our retailers, department stores, airport locations, or Longchamp outlets.