We happily accept returns for items that are in new, unworn and in perfect condition.
Longchamp Holiday Extended Return Policy
We are delighted to offer extended returns for purchases made between November 10th to December 25th.
Purchases made within this period can enjoy an extended return date up until January 31st 2026
Sale items and personalised items are excluded from this benefit.
The returns must adhere to the Return Policy as outlined below.
Our Return Policy is outlined as follows:
- The item must be returned within 30 days of receiving the item. For multi-item purchases, this will be 30 days from the final item received.
- Returns must be accompanied by the original invoice and should be made in the country of purchase.
- Shipping fees will be excluded from the return, unless the item(s) contain a defect for which Longchamp is responsible
- Items returned are complete (manual, accessories, etc.), in their original condition, with their original packaging.
Please note, that personalised items are considered final sale and cannot be returned, unless the item(s) contains a defect for which Longchamp is responsible. Item(s) must be purchased from a Longchamp Boutique to be elligible for a return.
We strive to ensure a satisfactory shopping experience and appreciate your adherence to our Return Policy.