Our Returns Policy is outlined as follows:
- Free returns within 30 days of delivery.
- Items must be in new, unworn, and perfect condition.
- Returns must be accompanied by the original invoice and made in the country of purchase.
- Please note that personalized items are considered Final Sale and cannot be returned.
Make a return here
Exchanges:
- Online exchanges are currently unavailable.
- In-person exchanges are available at our Longchamp boutiques. To locate the nearest boutique, please utilize our Store Locator feature.
Products purchased on our website cannot be returned or exchanged at our retailers, department stores, airport locations, or Longchamp outlets.