When was Longchamp founded?

Longchamp’s story began in 1948 when Jean Cassegrain, the father of today's President, began to craft luxury leather smoking pipes. After several successful years offering the finest smoke products in France, the company began to create small leather goods and eventually expanded the collection to include women’s handbags, luggage, ready-to-wear, shoes and men’s leather collections. What began as a small smoke shop, known for its expertise and excellent craftsmanship, soon expanded to a major luxury brand.

What does the horse logo stand for?

The emblematic horse logo is a symbol of the company’s inception. There is a famous horse race track in Paris called Longchamp or "long field." Just next door was an old mill that Monsieur Cassegrain - which means "miller" in French - used to pass in front of every day. The company soon found its name: it being only a short trot from the miller and onto the race track, the way was fore trod!

How many people are employed by Longchamp?

More than 3000 people work for Longchamp and 45% of them are employed in France.

Tracking my return

You have returned your online order and the parcel hasn't been delivered to our Workshops yet. We invite you to contact our Customer Service team by completing this contact form or giving us a ring on 01 55 90 59 69. Our advisors will contact our carrier for more information about your return. Have you sent your order back to us by your own means, without using our online returns system? We suggest contacting the carrier you used for more information about your parcel.
You can track your return with the carrier's tracking number provided on your prepaid label: Track my return.

Once your parcel has been delivered to us, your refund will be confirmed by email within 48 hours to 14 days.
After your item has been inspected, your refund will be processed within 48 hours to 14 days.
You will receive an email confirmation once your refund has been issued.

Tracking my return

I don't think my return has been delivered - what should I do?

How can I track my return?

When will I receive my refund?

Didn't find the answer to your question ?