When was Longchamp founded?

Longchamp’s story began in 1948 when Jean Cassegrain, the father of today's President, began to craft luxury leather smoking pipes. After several successful years offering the finest smoke products in France, the company began to create small leather goods and eventually expanded the collection to include women’s handbags, luggage, ready-to-wear, shoes and men’s leather collections. What began as a small smoke shop, known for its expertise and excellent craftsmanship, soon expanded to a major luxury brand.

What does the horse logo stand for?

The emblematic horse logo is a symbol of the company’s inception. There is a famous horse race track in Paris called Longchamp or "long field." Just next door was an old mill that Monsieur Cassegrain - which means "miller" in French - used to pass in front of every day. The company soon found its name: it being only a short trot from the miller and onto the race track, the way was fore trod!

How many people are employed by Longchamp?

More than 2,200 people work for Longchamp and more than half of them are employed in France.

Accessories and spare parts

Would you like a new felt bag to protect your item when you aren't using it?

We invite you to contact or visit your nearest Store, where our sales advisors would be delighted to give you a new one.
Find your nearest store here.

You may also contact our Customer Service team by email at customercare@longchamp.com or by calling (888) 828-8081 Monday-Friday 9 am-10 pm, and Saturday-Sunday 9 am-5 pm EST.
Have you lost or would you like to replace the hardware on your cardholder, the hook on your hanger, the removable strap of your bag, or similar? Certain spare parts for our items can be ordered from our Workshops.

Please reach out to our repairs team for requests as conditions apply.

You may contact our Repair Center toll-free at (888) 216-0103 Monday-Friday 9 am - 5 pm, or via email at customercare@longchamp.com.

You may also reach our Customer Service by calling (888) 828-8081 Monday-Friday 9 am - 5 pm, Saturday-Sunday 9 am - 5 pm EST.

My wishlist

My wishlist

Accessories and spare parts

Didn't find the answer to your question ?

Accessories and spare parts

I lost the protective felt bag for my leather item - can I have a new one?

Is it possible to order spare parts?

Didn't find the answer to your question ?