When was Longchamp founded?

Longchamp’s story began in 1948 when Jean Cassegrain, the father of today's President, began to craft luxury leather smoking pipes. After several successful years offering the finest smoke products in France, the company began to create small leather goods and eventually expanded the collection to include women’s handbags, luggage, ready-to-wear, shoes and men’s leather collections. What began as a small smoke shop, known for its expertise and excellent craftsmanship, soon expanded to a major luxury brand.

What does the horse logo stand for?

The emblematic horse logo is a symbol of the company’s inception. There is a famous horse race track in Paris called Longchamp or "long field." Just next door was an old mill that Monsieur Cassegrain - which means "miller" in French - used to pass in front of every day. The company soon found its name: it being only a short trot from the miller and onto the race track, the way was fore trod!

How many people are employed by Longchamp?

More than 3000 people work for Longchamp and 45% of them are employed in France.

Payment and Invoicing

You can only pay for your purchases with a credit or debit card:

MasterCard®, Visa®, American Express®, Paypal®, Diners Club®, JCB®, Apple Pay® and Discover®.

You should enter your credit card, its expiry date and its card verification number on the relevant page of payment.
For security reasons, you may be redirected to a 3D Secure page to confirm that you are the cardholder.

Your bank may ask you to enter a unique code sent by SMS or generated by its security app.

Once validated, your payment will be authorized and your order completed.

This verification is managed by your bank. For any issues, please contact them directly.
You can make your purchases with complete peace of mind; the confidentiality of the bank details you send via the website to a registered bank is protected within a secured system (SSL protocol).

Payment card numbers are not stored on our website but on a secure bank site.

For electronic payments, and in order to prevent fraudulent online payments, we will verify the reliability of the information entered by you when placing your order.

Therefore, we will check that the credit/debit card address matches the billing address.

We also reserve the right to request additional information or documents (photocopy of some ID, proof of address, etc.) to confirm your purchase and send your parcel. These requests will be made by email or phone:
- For orders where the shipping address does not match the billing address;
- For new customers;
- For orders over two hundred (200AUD).
We remain the owners of the sold items until the complete payment of the price, including VAT, shipping fees and customs duties.
If your payment fails to go through, you can try again via another payment method or contact your bank. If you're still having issues completing your order, we invite you to contact our Customer Service team by completing the contact form or calling 1800 845 145.

Payment and Invoicing

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