STEP 1 : Press the Longchamp icon

Throughout the conversation, our in-store sale advisors will answer directly to any of your specific queries and send you advice and product information.

STEP 2 : Start a live conversation

Tap the Longchamp icon to be directly connected with our sales associates on the shop floor, where you can ask them questions about style and product advice.

STEP 3 : Live streaming

Our in-store sale advisors can send you pictures and videos, live stream from the boutiques and send personalized recommendations through