Le Pliage Néo Cabin suitcase - Black

For delivery by December 24, see our current shipping deadlines below:

Order by 12 PM EST	Estimated Delivery	Cost
Ground	5-7 business days	Free
Express	2-3 business days	C$22

 

Orders must be placed by 12 pm EST to ship out the same day (Monday through Friday, excluding holidays). All orders placed after 12 pm EST will ship the next business day. Provincial Sales taxes will be determined by the ship to Province. You will not incur additional fees upon receiving your online order.

 

For security reasons, purchases over C$1,000 will require a signature from the recipient when delivered. If you wish to add a signature required to an order under $1,000 CAD, please contact our online customer service team.

OUR STANDARD PACKAGING

 

Longchamp uses “standard” packaging made from recycled paper or cardboard. From the manufacturing stages, Longchamp favors packaging with a low environmental impact and minimal packaging waste.

 

OUR GIFT PACKAGING

 

 

- Embodies the traditional Heritage Green and Light Green, which illustrates the brand's energy and creativity.

 

- Personalize with a special gift message

 

- FSC certified

 

*Sale items and those from our Previous Collections do not qualify for gift wrapping.

VISA | MASTERCARD | AMERICAN EXPRESS | JCB | DISCOVER | PAYPAL | DINERS CLUB

 

For credit card verification, you must enter your billing address exactly as it appears on your credit card statement.

EXTENDED HOLIDAY RETURN POLICY

Purchases made between November 16, 2021-December 24, 2021, can be returned for a full refund until January 16, 2022. For items purchased outside of this time frame, our standard return policy applies.

 

STANDARD RETURN POLICY

We will gladly accept returns, in the country where purchased, of new and in perfect condition merchandise within thirty (30) days of the delivery date. Requests for refund must be accompanied by the original receipt or invoice.

 

We are unable to offer online exchanges at this time however, we are happy to exchange your item(s) in any of our Longchamp boutiques. To find your nearest boutique, please use our Store Locator.

 

Please note: Products purchased on our site cannot be returned or exchanged at our retailers, department stores, airport locations, or Longchamp outlets.

 

We reserve the right to deny a refund if returned merchandise does not meet our requirements.

 

*PERSONALIZED ITEMS ARE FINAL SALE.

Our Customer Service Specialists are available:

Monday through Saturday: 10 am-8 pm EST

Sunday: 11 am-7 pm EST

Email: help-canada@eshopping.longchamp.com