Discover our services
-
Select your model and click “Find in Store.” You will then see the selection available at boutiques near your location. We recommend contacting the boutique directly to confirm stock and, if needed, arrange a reservation by phone.
-
Online reservation is not available, but you can contact your nearest store by phone to reserve the item you're interested in.
-
You can find all information about materials, colors, dimensions, and care instructions on the product page.
If you want to check availability in stores, click “Find in Store.” Please note that we do not offer a reservation service.
If you need additional information about a product, please contact our Customer Service.
-
Only a purchase made on our official Longchamp.com website, in a Longchamp Store or from an authorised distributor (concession in a department store or retailer) can guarantee the authenticity of an item.
An original invoice is issued at the time of purchase, whether made online or in one of our Stores.
We can neither guarantee nor verify the authenticity of an item bought outside of an official point of sale.
-
You can find invoices for your online purchases in your Longchamp.com account.
For older purchases or items bought in-store, please contact our Customer Service.
Please note that our Customer Service team cannot make changes to invoices issued in accordance with applicable laws.