Delivery
- Free delivery in our Longchamp boutiques. Find our Longchamp boutiques.
- Free standard home delivery from 140€.
- Find all our delivery information in our FAQ.
Returns
- To make a return, all items must be returned unworn/unused and in the same condition as when they were received, with all original labels.
- Personalised items (My Pliage) cannot be returned.
- Return requests will be accepted within 30 days in stores or by post (only online orders). You can download your returns label here.
- Find all the information you need about returning an online order in our FAQ.
- For returns and exchanges of purchases made in store, find all the information here.
Personalised items My Pliage:
- For personalised items, the time between order confirmation and receipt is approximately 4 to 5 weeks.