ONLINE ORDER
Home delivery
Free standard delivery on orders over 110£
Standard home delivery UPS : 5 to 6 days* / 5£ on all orders less than 110£
Express home delivery UPS : 2 to 3 days* / 10£
*for personalised items, the production time of approximately 2 weeks is added to the delivery time.
Attention, due to the annual closure of our workshops, production and delivery of personalised orders will take longer. Please refer to our information page.
Free Click & Collect
Delivery time : 3 hours or 5 to 6 days (depending on availability)
You will be able to choose your Longchamp store for collection when choosing the "Click & Collect" delivery method by clicking on the "SELECT A STORE" button.
Free returns within 30 days*.
*See conditions
FOR A GIFT
Because each Longchamp customer is unique, we offer you the possibility of requesting free gift wrapping for the items you order on the website.
To do this, select the YES box in "Add gift wrapping and a personalised message".
If you wish to add a personalised message to your gift, you can also enter your text in the accompanying message section of your order.
INFORMATION LONGCHAMP BOUTIQUES
If you can't visit us in person, it is important for us to still be able to offer you the best possible Longchamp experience, so you can continue to contact us -
=>Via Chat on our Longchamp.com website :
Our sales advisers will be happy to advise you via Chat, which you can find on our product pages by clicking on "Ask an expert".
=>By making an appointment direct with our store team:
You can also make an appointment with a sales consultant who can talk you through our collections, answer all your questions and complete your shopping experience from a safe distance.
To do so, call us on +44 (0) 203 141 8141 or write to us at: regentstreet@longchamp.com to make an appointment.
We can offer a next day delivery service on all orders placed with our in store team before 5pm, Monday-Friday.
Take care and stay safe,
La Maison Longchamp