Subtle, refined design with a zipper closure, this travel bag keeps all of your personal belongings protected and can even be folded up when it’s not being used. Longchamp drew
its inspiration from origami when creating Le Pliage, a light, foldaway bag that has since become a cult object worldwide.
The Le Pliage line comes in a multitude of shapes and sizes, and in a dozen or so colors each season. Ideal for everyday use, Le Pliage is light as a feather, folds away to the size of a paperback, and is durable enough to keep all your essentials close at hand.
All Longchamp luggages are created with the utmost care in our workshops.
To guarantee their longevity, we recommend that you follow a few simple rules:
- protect the product from heavy rain and any difficult weather conditions
- avoid all contact with oily products, products containing solvents or alcohol
- always make sure you open and close zipped luggage correctly, both zips must meet in the middle
- for dark-colored items, avoid prolonged contact with light-colored fabrics, especially in a humid or tropical environment
- for light-colored items, avoid friction with other materials or prints whose colors may rub off (jeans for example)
- be careful not to scratch or rub the product against abrasive surfaces
- use a non-abrasive sponge humidified with water to gently remove any surface dirt from your trolley
- light scuffs cannot be removed from your trolley, and are part of the life and personality of it
- after use, we recommend to clean and dry your luggage, and to keep it away from light, humidity and heat
NB: Longchamp offers a guarantee on all of its products against manufacturing defects.
The House can under no circumstances be held responsible for any damage caused by external factors (incidents during handling at airports…), but can repair most types of possible damage.
Please contact your Longchamp boutique if you need further assistance.
To maintain your product, apply with a soft brush Longchamp colorless cream regularly to leather areas. To remove dirt, clean the whole lining using a cloth or a soft brush, with water and neutral soap (avoid water spilling over leather parts when cleaning).
FREE GIFT PACKAGING
Longchamp offers you a gift box for any purchase.
COLLECTION ITEMS
You have thirty (30) calendar days following receipt of your article (s) within which to cancel your order (if the order is for several articles delivered separately, this period of time runs as of receipt of the last article).
To that end, you simply send us, prior to this deadline, the cancellation form enclosed with the email confirming the order, or any other unambiguous statement expressing your intention to cancel.
In that regard, you may contact by email: contact@eshopping.longchamp.com.
Once your return request has been validated, the E-shopping Customer Service will send you a return reference number and link to finalise your return(s) directly with ColiBack.
You then have fourteen (14) days following your decision to withdraw to return the item(s) via one of our ColiBack shipping partners using the completed, pre-paid return form printed from its website. Note: the return form is dated and must be used within fourteen (14) days after it has been issued.
We undertake to fully refund all sums paid for your order, namely:
- the item(s) you have returned;
- the outgoing shipping costs for this item, under the terms of Article 5.2 hereof.
Note: you must cover any return costs we may have paid (see return file we have completed and prepaid below), which will therefore be taken out of your refund.
In other words, the refund amount will be equal to the price of your item(s).
Refund amount = price of the item(s) returned
+ outgoing postage costs paid by the consumer
– return postage costs paid by LONGCHAMP
The refund will be made by using the same means of payment as that which was used for the initial transaction, as promptly as possible and, in any event, within fourteen (14) days following the date on which we have been informed of your decision to cancel.
However, we reserve the right to defer the refund until receipt of the article(s) or until you have given us proof of shipment of said article (s), whichever of the two is the earliest.
CGV VEL U.K. MAJ 26/11/2018 7/10
In any event, make sure that you return your item complete (notice, accessories…) and in its original condition, with the packaging and the copy of your invoice. Items that are returned incomplete, spoiled, damaged or stained will not be accepted.
PERSONALIZED ITEMS
Considering the unique and personalized nature of the item, the latter may not be exchanged.
As a result, you have no option to claim any right of withdrawal. We therefore recommend that you give the time and attention required for designing your item.
