RETURNS IN BOUTIQUE AND POSTAL RETURNS

RETURNS IN BOUTIQUE

Find the nearest boutique to return your item(s)

For more information, please consult our return policy

POSTAL RETURNS

 

Please go to our website, click on 'Contact' and complete the 'Returns & Exchanges' form within thirty (30) days of receiving your order.

You may also send us the withdrawal form attached to these General Terms and Conditions of Sale, or any other unambiguous declaration that states your request to withdraw your order, before the end of the period stated above.

- By e-mail at customerservice@longchamp.com or

- By post: LGP E-SHOPPING - RUE GUSTAVE EIFFEL - ZI D'ETRICHE - 49500 SEGRE- France.

You must then return your item to us within fourteen (14) days of communicating your decision to withdraw, using the pre-filled and pre-paid return label that will be sent to you electronically.

Upon receipt of this document, contact UPS to arrange a pick-up (UPS will collect the package directly from your home).

For more information, please consult our return policy