When was Longchamp founded?

Longchamp’s story began in 1948 when Jean Cassegrain, the father of today's President, began to craft luxury leather smoking pipes. After several successful years offering the finest smoke products in France, the company began to create small leather goods and eventually expanded the collection to include women’s handbags, luggage, ready-to-wear, shoes and men’s leather collections. What began as a small smoke shop, known for its expertise and excellent craftsmanship, soon expanded to a major luxury brand.

What does the horse logo stand for?

The emblematic horse logo is a symbol of the company’s inception. There is a famous horse race track in Paris called Longchamp or "long field." Just next door was an old mill that Monsieur Cassegrain - which means "miller" in French - used to pass in front of every day. The company soon found its name: it being only a short trot from the miller and onto the race track, the way was fore trod!

How many people are employed by Longchamp ?

More than 3000 people work for the Longchamp group. More than 45% of them are employed in France.

Tracking the shipment of my order

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The delivery time depends on the selected delivery method. Once your order is confirmed, you will receive an email informing you of its shipment within a maximum of 48 hours.
Track your delivery from your account or click here for guest orders.

Here are the delivery times depending on your delivery method:

Standard home delivery: 4 working days

UPS express home delivery: 2 working days

In-store pickup: 3 hours or 2 working days (depending on stock availability in-store)
Once your order is confirmed, you will receive an email informing you of its shipment within a maximum of 48 hours with a tracking link.

Then, the carrier will contact you to inform you of your upcoming delivery and offer you the option to change the location or time of the delivery.

You can also track your delivery from your online account or by clicking here for guest orders.
Please refer to the tracking information sent by email once your order has shipped.
For any delivery issues, contact our Customer Service by clicking on this link.

All deliveries are secure and require either an ID or a unique code provided by our carrier.
Do not share this code, and avoid asking the courier to leave your package unattended; instead, please reschedule the delivery if you will be absent.

Reports of non-delivery will be investigated with our carrier. Refunds may be declined for orders confirmed as delivered.
Upon receipt of your order, check the condition of the package and items.

If you notice any damage, do not hesitate to make a note of it with UPS or DPD and refuse the delivery.

If you were unable to make a note of the damage, contact our Customer Service within 3 days with photos of your package. We kindly ask that you keep the package.

Tracking the shipment of my order

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