Shipping & Delivery

  • STANDARD SHIPPING:

    Order by 12 PM EST Estimated Delivery Cost
    Ground  5-7 business days Free
    Express  2-3 business days $22
    Overnight Next business day $32
    Click & Collect 3 hours or 2-3 business days (depending on availability) Free

     

    All orders must be placed before 12:00 PM EST Monday-Friday to ship out the same day, this excludes holidays. All orders placed after 12:00 PM will ship out the next business day.

    Orders going to Alaska, Hawaii, and Puerto Rico can only be shipped via Ground Services.  

    Please note that some orders may require payment verification which can slightly delay your order’s processing time.

    For security reasons, purchases over $600 will require a signature from the recipient upon delivery.

     

    P.O BOX & APO/FPO ADDRESSES:

    Longchamp.com ships with UPS and USPS. If you place an order with a P.O. Box or APO/FPO address, please note that we will only be able to ship using USPS.

     

    SHIPPING OUTSIDE THE UNITED STATES:

    Orders placed on Longchamp.com/us/ may only ship within the United States including Alaska, Hawaii, and Puerto Rico. If you would like to ship to another country, please modify your web browser to your desired country at the bottom left side of the page.

     

    PERSONALIZED ORDERS:

    All personalized items are created at our workshop in France and take approximately 4-5 weeks to be completed and delivered to you. We cannot expedite an order while it is in production. Please note, all My Pliage personalized orders are FINAL SALE.

     

    CAN I ADJUST MY SHIPPING OPTIONS?

    All modifications to shipping addresses should be made immediately before your order has been processed and shipped. To modify shipping addresses please contact our Customer Service team Monday-Sunday from 9 am-5 pm EST. Please call (888) 828-8081 or email help-usa@eshopping.longchamp.com.

    We cannot guarantee that the shipping address of your order can be modified if your parcel has already been shipped out.

     

    DO LONGCHAMP PARCELS DELIVER ON THE WEEKEND?

    Longchamp does not specify weekend shipping; however, your carrier’s route may deliver on weekends.

  • In an effort to reduce its carbon footprint, LONGCHAMP uses “standard” packaging when dispatching orders. From the manufacturing stages, Longchamp favours packaging with low environmental impact and minimal packaging waste. The standard packaging ensures the quality of the item it is protecting, while also being part of an eco-friendly initiative. Our delivery packaging is made from recycled paper or cardboard.

  • Gift wrapping celebrates the art of gift giving. Our gift packaging brings together LONGCHAMP’s traditional Heritage Green with Light Green, which embodies the brand's energy and creativity. Our gift packaging qualifies for the FSC (Forest Stewardship Council) ecolabel. This guarantees the sustainable management of forests, the well-being of forestry workers, the conservation of biodiversity and the preserving of the rights of indigenous people.