You may return any purchase for a refund within 30 days of the transaction. Refunds can be processed at any LONGCHAMP boutique, with the exception of department stores, outlet stores, and airport locations. To complete the return, customers must visit a LONGCHAMP boutique in person.
For purchases made at a retail boutique, we recommend returning the item to the same store where it was originally purchased. However, refunds can also be processed at other LONGCHAMP boutiques within the same country. Please note, for items purchased at a franchise or concession store, the return must be made at the same location where the purchase was made.
