Shipping & Delivery

  • DELIVERY - FEE

     

    Country of delivery

    Means of delivery

    Fee*

    Malaysia

    Home Delivery - Standard

    RM 10

    Home Delivery – Express

    RM 15

    Click & Collect

    Free of charge

     

    * You will be informed of any shipping costs or customs duties during the order process, prior to confirmation.

     

     

    DELIVERY TIMES

     

    The delivery time is shown during the order process, prior to confirmation. Unless any specific time frames are provided for holiday periods, you will receive your delivery within a maximum of:

     

    Collection items

    Home delivery - Express

    Kuala Lumpur & Klang Valley district only

    Next day delivery for orders placed before 12pm

    2 days delivery for orders placed after 12pm

    Home delivery - Standard

    All other regions

    3 to 5 business days

    Click & Collect

    Available within 6 hours after the order is placed (business opening hour of the stores)

    Personalised items

    Home delivery

    4 weeks after the order has been placed

    Click & Collect

    6 to 8 weeks after the order has been placed

  • In an effort to reduce its carbon footprint, LONGCHAMP uses “standard” packaging when dispatching orders. From the manufacturing stages, Longchamp favours packaging with low environmental impact and minimal packaging waste. The standard packaging ensures the quality of the item it is protecting, while also being part of an eco-friendly initiative. Our delivery packaging is made from recycled paper or cardboard.

  • Gift wrapping celebrates the art of gift giving. Our gift packaging brings together LONGCHAMP’s traditional Heritage Green with Light Green, which embodies the brand's energy and creativity. Our gift packaging qualifies for the FSC (Forest Stewardship Council) ecolabel. This guarantees the sustainable management of forests, the well-being of forestry workers, the conservation of biodiversity and the preserving of the rights of indigenous people.