Shipping & Delivery

  • DELIVERY 

     

    Home delivery:

    UPS delivers from Monday to Friday.

    The items are insured by us until delivery.

    You will be delivered to the address you indicated when you placed your order.

     

    TRANSPORT COSTS

    The transport costs are indicated in phase 3 "SUMMARY" of the order process. They depend on the delivery method chosen, and are determined as follows:

     

    Country of delivery

    Means of delivery

    Fee*

    Mainland France, including Corsica

    Chronopost

    €6

    Drop off point

    € 3.50

    Delivery to Store

    Free of charge

    Belgium, Luxembourg, the Netherlands, Germany, Ireland, Spain, Italy, Portugal

    UPS standard

    UPS express

    €5

    €9

    Delivery to Store

    Free of charge

    Austria

    UPS standard

    €5
    Delivery to Store Free of charge

    Switzerland

    UPS standard

    UPS express

    6 CHF

    12 CHF

    Delivery to Store

    Free of charge

    Great Britain

    UPS standard

    UPS express

    £5

    £10

    Delivery to Store

    Free of charge

    Sweden

    UPS standard

    95 SEK

    Danemark

    UPS standard

    70 DKK

     

    *For Previous Collections items only, current specific delivery offers do not apply.

     

    DELAY

    The delivery time depends on the delivery method chosen. Unless special delivery times are mentioned during holiday periods, you will be delivered within a maximum period of:

    Standard home delivery UPS : 5 to 6 working days from order confirmation.*

    Express home delivery UPS : 2 to 3 working days from order confirmation.*

     

    *Please note that for personalised items, production time must be added. The time between order confirmation and receipt is approximately 2 to 3 weeks.

    **For Previous Collections items, home delivery is available.

  • In an effort to reduce its carbon footprint, LONGCHAMP uses “standard” packaging when dispatching orders. From the manufacturing stages, Longchamp favours packaging with low environmental impact and minimal packaging waste. The standard packaging ensures the quality of the item it is protecting, while also being part of an eco-friendly initiative. Our delivery packaging is made from recycled paper or cardboard.

  • Gift wrapping celebrates the art of gift giving. Our gift packaging brings together LONGCHAMP’s traditional Heritage Green with Light Green, which embodies the brand's energy and creativity. Our gift packaging qualifies for the FSC (Forest Stewardship Council) ecolabel. This guarantees the sustainable management of forests, the well-being of forestry workers, the conservation of biodiversity and the preserving of the rights of indigenous people.