Shipping & Delivery
Personalized bags are created at our workshop in France and take approximately 4-5 weeks to be completed and delivered. Orders can only be expedited once they are received at our facility in the United States. We cannot expedite an order while it is in production in France.
Shipping Options Cost Delivery TIme Frame Ground Free 5-7 business days Express $22 2-3 business days Overnight $32 Next business day
Orders placed Monday - Friday before 1:00pm EST will ship out the same day (excuding holidays) and if the order is placed after 1pm EST it will ship out the following business day. Orders placed on Friday after 1:00pm EST will ship out on the following business day, which is Monday.
*Orders to Alaska, Hawaii and Puerto Rico can only be shipped via Ground service.
**For security reason, purchases over $600 will require signature from the recipient when delivered.
P.O BOX & APO/FPO ADDRESSES:
Longchamp ships via UPS and USPS. If you place an order with a P.O. Box or APO/FPO address, please note that we will only be able to ship using USPS.
SHIP OUTSIDE THE UNITED STATES:
If you would like to ship internationally, you must select from the countries listed. Orders placed on this website may only ship within the United States including Hawaii, Alaska, and Puerto Rico.
In an effort to reduce its carbon footprint, LONGCHAMP uses “standard” packaging when dispatching orders. From the manufacturing stages, Longchamp favours packaging with low environmental impact and minimal packaging waste. The standard packaging ensures the quality of the item it is protecting, while also being part of an eco-friendly initiative. Our delivery packaging is made from recycled paper or cardboard.
Gift wrapping celebrates the art of gift giving. Our gift packaging brings together LONGCHAMP’s traditional Heritage Green with Light Green, which embodies the brand's energy and creativity. Our gift packaging qualifies for the FSC (Forest Stewardship Council) ecolabel. This guarantees the sustainable management of forests, the well-being of forestry workers, the conservation of biodiversity and the preserving of the rights of indigenous people.