Shipping & Delivery
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DELIVERY
Home delivery:
UPS delivers from Monday to Friday.
The items are insured by us until delivery.
You will be delivered to the address you indicated when you placed your order.
TRANSPORT COSTS
The transport costs are indicated in phase 3 "SUMMARY" of the order process. They depend on the delivery method chosen, and are determined as follows:
Country of delivery
Means of delivery
Fee*
Mainland France, including Corsica
Chronopost
€6
Drop off point
€ 3.50
Delivery to Store
Free of charge
Belgium, Luxembourg, the Netherlands, Germany, Ireland, Spain, Italy, Portugal
UPS standard
UPS express
€5
€9
Delivery to Store Free of charge
Austria UPS standard
€5 Delivery to Store Free of charge Switzerland
UPS standard
UPS express
6 CHF
12 CHF
Delivery to Store Free of charge
Great Britain
UPS standard
UPS express
£5
£10
Delivery to Store Free of charge
Sweden
UPS standard
95 SEK
Danemark
UPS standard
70 DKK
DELAY
The delivery time depends on the delivery method chosen. Unless special delivery times are mentioned during holiday periods, you will be delivered within a maximum period of:
Standard home delivery UPS : 4 to 5 working days from order confirmation.*
*Please note that for personalised items, production time must be added. The time between order confirmation and receipt is approximately 2 to 3 weeks.
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In an effort to reduce its carbon footprint, LONGCHAMP uses “standard” packaging when dispatching orders. From the manufacturing stages, Longchamp favours packaging with low environmental impact and minimal packaging waste. The standard packaging ensures the quality of the item it is protecting, while also being part of an eco-friendly initiative. Our delivery packaging is made from recycled paper or cardboard.
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Gift wrapping celebrates the art of gift giving. Our gift packaging brings together LONGCHAMP’s traditional Heritage Green with Light Green, which embodies the brand's energy and creativity. Our gift packaging qualifies for the FSC (Forest Stewardship Council) ecolabel. This guarantees the sustainable management of forests, the well-being of forestry workers, the conservation of biodiversity and the preserving of the rights of indigenous people.