Shipping & Delivery

  • STANDARD SHIPPING:

    Order by 12 PM EST Estimated Delivery Cost
    Ground 5-7 business days Free
    Express  2-3 business days C$22
    Click & Collect 3 hours Free

     

    Orders placed Monday-Friday before NOON EST will ship out the same day (excluding holidays). If the order is placed after NOON EST it will ship the next business day. Orders placed on Friday after NOON EST will ship the following business day, which is Monday.

     

    For security reasons, purchases over $1,000 CAD will require a signature from the recipient when delivered. 

     

    P.O BOX & APO/FPO ADDRESSES:

    At the moment, our Canadian website does not ship orders to P.O. Box or APO/FPO addresses.

     

    SHIPPING OUTSIDE CANADA:

    If you would like to ship internationally, you must select from the countries listed. Orders placed on this website may only ship within Canada.

     

    PERSONALIZED ORDERS:

    Personalized bags are created at our workshop in France and take approximately 4-5 weeks to be completed and delivered. We cannot expedite an order while it is in production. Please note, all personalized orders are FINAL SALE.

  • In an effort to reduce its carbon footprint, LONGCHAMP uses “standard” packaging when dispatching orders. From the manufacturing stages, Longchamp favours packaging with low environmental impact and minimal packaging waste. The standard packaging ensures the quality of the item it is protecting, while also being part of an eco-friendly initiative. Our delivery packaging is made from recycled paper or cardboard.

  • Gift wrapping celebrates the art of gift giving. Our gift packaging brings together LONGCHAMP’s traditional Heritage Green with Light Green, which embodies the brand's energy and creativity. Our gift packaging qualifies for the FSC (Forest Stewardship Council) ecolabel. This guarantees the sustainable management of forests, the well-being of forestry workers, the conservation of biodiversity and the preserving of the rights of indigenous people.