Shipping & Delivery

  • The items on sale are delivered based on the following terms:

    Website URL

    Delivered territories*

    www.longchamp.com/au/en

    ACT - Australian Capital Territory

    NSW - New South Wales

    NT – Northern Territory

    QLD - Queensland

    SA - South Australia

    TAS - Tasmania

    VIC - Victoria

    WA – Western Australia

    * Please note that Same-Day Delivery is available to selected Melbourne and Brisbane postcodes.

    Delivery will be made to the address specified when your order was placed.

    We cannot deliver to any Longchamp authorised sales outlet, hotel, warehouse.

    For information and for increased efficiency, Adyen analyzes all data provided.

    We insure all items until they are delivered.

    5.2. DELIVERY - FEE

    Meaning of delivery

    Fee*

    Home Delivery – Premium Delivery

    AUD 12

    Click & Collect

    Free of charge

    * You will be informed of any shipping costs or customs duties during the order process, prior to confirmation.

    5.3. DELIVERY TIMES

    The delivery time is shown during the order process, prior to confirmation. Unless any specific time frames are provided for holiday periods; You will receive your delivery within a maximum of:

    Type of items

    Shipping Service

    Australian region

    Delivery Date

    Collection items

    Home Delivery – Premium Delivery

    NSW / ACT / VIC / QLD / SA / TAS

    Orders placed before 3pm AEST will be delivered within 1 to 3 business days

    Orders placed after 3pm AEST will be delivered within 2 to 3 business days

    WA / NT

    Orders placed before 3pm AEST will be delivered within 2 to 4 business days

    Orders placed after 3pm AEST will be delivered within 3 to 5 business days

    Click & Collect**

    SYD / QLD / VIC

    Available within 2 hours if order placed before 4PM AEST

    Personalised items

    Home Delivery

    ACT / NSW / NT / QLD / SA / TAS / VIC / WA

    6-8 weeks after the order has been placed

    ** Click & Collect is available at the Melbourne Longchamp store on Collins Street, Sydney QVB and Brisbane.

  • In an effort to reduce its carbon footprint, LONGCHAMP uses “standard” packaging when dispatching orders. From the manufacturing stages, Longchamp favours packaging with low environmental impact and minimal packaging waste. The standard packaging ensures the quality of the item it is protecting, while also being part of an eco-friendly initiative. Our delivery packaging is made from recycled paper or cardboard.

  • Gift wrapping celebrates the art of gift giving. Our gift packaging brings together LONGCHAMP’s traditional Heritage Green with Light Green, which embodies the brand's energy and creativity. Our gift packaging qualifies for the FSC (Forest Stewardship Council) ecolabel. This guarantees the sustainable management of forests, the well-being of forestry workers, the conservation of biodiversity and the preserving of the rights of indigenous people.